Privacy Policy

Privacy Policy

4 Seasons Event respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information and informs you about your privacy rights and how the law protects you.

Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy aims to give you clear information on how 4 Seasons Event collects and processes your personal data when you use our website or services. It should be read together with any other notices we may provide when collecting or processing your personal data.

Data Controller

4 Seasons Event is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” in this Privacy Policy).

If you have any questions about this policy or wish to exercise your legal rights, you may contact us through the contact details provided on our website.

Your Right to Complain

You have the right to make a complaint at any time to the relevant data protection authority. However, we would appreciate the opportunity to address your concerns first, so please contact us before making a complaint.

Your Duty to Inform Us of Changes

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal details change during your relationship with us.

Third-Party Links

Our website may include links to third-party websites, plug-ins, or applications. We do not control these websites and are not responsible for their privacy policies. We advise you to review the privacy policies of all third-party websites you choose to access.

Cookies Policy

We use cookies and related technologies to enhance how our website works and to make your experience smoother. Cookies are small files placed on your device that help us understand how visitors use our website.

We use cookies to:

  • Analyse website traffic and performance

  • Understand visitor behaviour

  • Improve website functionality

You can choose to accept or decline cookies through your browser settings. Declining cookies may affect some website features.

Personal Data We Collect

Personal data means any information that identifies an individual. We may collect the following types of data:

  • Identity Data: name and title

  • Contact Data: email address, phone number, and address

  • Financial Data: payment and billing information

  • Transaction Data: details of services booked or purchased

  • Technical Data: IP address, browser type, device information

  • Usage Data: information about how you use our website

  • Marketing Data: your preferences in receiving marketing communications

We do not collect special category personal data such as health, religion, political opinions, or criminal records.

If You Fail to Provide Personal Data

If we are required to collect personal data by law or under a contract and you fail to provide it, we may not be able to provide our services.

How We Collect Your Personal Data

We collect personal data when you:

  • Fill out forms on our website

  • Contact us via email, phone, or enquiry forms

  • Request our services or quotations

  • Use our website, where data may be collected through cookies and analytics tools.

How We Use Your Personal Data

We will only use your personal data when legally permitted, including:

  • To perform our contract with you

  • To respond to inquiries and plan events

  • To improve our services and website

  • To comply with legal and regulatory obligations

Marketing Communications

We may send you marketing communications if you have requested information or used our services and have not opted out.

Sharing Your Personal Data

We may share your personal data with:

  • Trusted service providers who support our business operations

  • Professional advisers such as accountants or legal advisers

  • Regulatory or legal authorities, when required

All third parties are required to respect the security of your data.

International Data Transfers

Some service providers may be located outside your country. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Data Security

We use suitable security measures to safeguard your personal data against unauthorized access, misuse, or loss. Access to this information is restricted to authorised personnel only.

Data Retention

Your personal data will be retained only for the duration necessary to fulfil the purposes for which it was collected, including meeting any legal, regulatory, or accounting requirements.

Your Legal Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request the deletion of your data

  • Object to the processing of your data

  • Request restriction of processing

  • Request data transfer

  • Withdraw consent for marketing

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and continuing to use our website indicates your acceptance of the revised policy.